Frequently Asked Questions
Everything you need to know about our premium canine fashion and gear.
How do I determine the correct size for my dog?
To ensure a perfect fit, please refer to our detailed sizing guide located on each product page. We recommend measuring your dog's neck or chest circumference with a soft tape measure, leaving enough room for two fingers to fit underneath comfortably.
What materials are used in Bestia Dog Gear products?
We pride ourselves on using 100% genuine leather, heavy-duty stainless steel hardware, and soft orthopedic foam padding. Our materials are selected for their durability, comfort, and luxury aesthetic.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7 to 14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all items in original, unused condition. If the size isn't right or you've changed your mind, simply contact our support team to initiate an exchange or a full refund.
How should I care for my leather dog collar?
To maintain the longevity of the leather, we recommend cleaning it with a damp cloth and applying a high-quality leather conditioner every few months. Avoid submerging leather products in water for extended periods.
Do you offer a warranty on your gear?
Yes, all Bestia Dog Gear products come with a 1-year warranty against manufacturing defects. This covers hardware failure and stitching issues, ensuring your pet stays safe and stylish.