Returns & Exchanges
At Bestia Dog Gear, we stand by the craftsmanship of our premium leather equipment and offer a 30-day window for returns or exchanges on all items in original condition. Please ensure your gear is free of pet hair and signs of wear to qualify for a full refund or a size swap.
Initiate Your Request
Contact our support team with your order number and reason for return to receive your unique Return Authorization (RA) number.
Prepare the Package
Securely pack the unused gear in its original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship the Item
Affix the provided shipping label or use a tracked courier service to send your package back to our European distribution center.
Quality Inspection & Refund
Once our artisans verify the condition of the return, we will process your refund or ship your replacement item within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing